JPL Production

Privacy Policy

Effective Date: 08/07/2026

1. Introduction

Welcome to JPL Production (“we”, “us”, or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

By using our website, you agree to the terms of this Privacy Policy.

2. Who We Are

Business Name: JPL Production

Website: jplproduction.co.uk

Email: contact@jplproduction.co.uk

If you have any questions about this Privacy Policy, please contact us using the details above.

3. Information We Collect

Information You Provide

When you contact us through our website, including via our contact forms, email, or telephone, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Company or organisation (where applicable)
  • Event details or project information
  • Any information you choose to include in your enquiry

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address (which may be anonymised where possible)
  • Browser type and version
  • Operating system
  • Device type
  • Pages visited
  • Time and date of your visit
  • Referring website
  • Website usage statistics
  • Cookie data

4. How We Use Your Information

We use your information to:

  • Respond to enquiries.
  • Provide quotations and services.
  • Manage bookings and projects.
  • Improve our website and user experience.
  • Monitor website performance using Google Analytics.
  • Comply with legal obligations.
  • Protect our website against fraud or misuse.

5. Legal Basis for Processing

We process your personal information where one or more of the following legal bases apply:

  • Your consent.
  • Performance of a contract.
  • Compliance with legal obligations.
  • Our legitimate interests in operating and improving our business.

6. Cookies

Our website uses cookies to improve functionality and analyse visitor behaviour.

Cookies may be used to:

  • Remember your preferences.
  • Maintain website functionality.
  • Analyse website traffic through Google Analytics.
  • Improve website performance.

You can choose to accept or reject non-essential cookies through our cookie banner or by adjusting your browser settings. Essential cookies required for the operation of the website cannot be disabled.

7. Contact Forms (WPForms)

We use WPForms to allow visitors to contact us and request information about our services.

When you submit a form through our website, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Details about your enquiry or event
  • Any other information you choose to provide

We use this information to:

  • Respond to your enquiry.
  • Provide quotations.
  • Deliver our services.
  • Communicate with you regarding your request.

Form submissions may be stored securely within our website and sent to us by email. We retain this information only for as long as necessary to respond to your enquiry, provide our services, or comply with legal obligations.

We will not use information submitted through our contact forms for marketing purposes unless you have provided your explicit consent.

8. Google Analytics

We use Google Analytics to help us understand how visitors use our website.

Google Analytics collects information such as:

  • Pages visited
  • Time spent on pages
  • Device type
  • Browser information
  • General geographic location
  • Referring websites

This information is used solely to analyse website performance and improve our services. Google Analytics uses cookies, which will only be placed on your device where you have provided your consent through our cookie banner, where required by law.

Where available, we use features such as IP anonymisation to reduce the amount of personal information processed.

9. WordPress

Our website is built using WordPress.

WordPress and certain plugins may collect technical information necessary for the secure operation and maintenance of the website. This may include server logs, security-related information, and technical data required for website functionality.

10. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers where necessary to operate our business, including:

  • Website hosting providers
  • WPForms
  • Google Analytics
  • IT support providers
  • Professional advisers
  • Legal or regulatory authorities where required by law

These providers are required to keep your personal information secure and only process it for the purposes for which it has been shared.

11. International Transfers

Some third-party service providers, including Google, may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection legislation.

12. Data Retention

We retain personal information only for as long as necessary to:

  • Respond to enquiries.
  • Provide our services.
  • Meet legal, accounting, or tax obligations.
  • Resolve disputes.
  • Enforce our agreements.

When personal information is no longer required, it is securely deleted or anonymised.

13. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Restrict processing.
  • Object to processing.
  • Request transfer of your data where applicable.
  • Withdraw your consent at any time where processing is based on consent.
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us using the details below.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

15. Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, loss, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the revised effective date.

17. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

JPL Production

Email: contact@jplproduction.co.uk

Website: jplproduction.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).